World Class Service

ASE tech service

 

At CARDONE, every employee is dedicated to providing the best automotive products, availability and services. 

From a history founded on excellence, CARDONE’s people drive the company into the future with unparalleled service to our customers. 

Rebuild & Return Service

  • If a particular part is unavailable, we can take the driver's worn part and rebuild it to original form, fit and function.
  • R&R is a great option for classic/antique vehicle enthusiasts who want to restore the original part from their vehicle back to when it was new.
  • Typical turnaround is the 3-5 days from the time we receive it; then we ship it back.
  • If you are interested in this service, please work with a participating auto parts supplier to complete our R&R Form. Since we do not sell our products directly to consumers, the billing section of the form must be filled out by a warehouse distributor (WD) or retail parts store.

Dependable product warranties

  • We stand behind our products with strong warranty policies that are comparable or better than other warranties offered in the automotive aftermarket.

Fast, friendly customer service

  • Our customer service professionals assist parts stores and warehouse distributors with placing orders and checking stock to make sure repair shops and DIYers have the parts they need.
  • Hours: Monday - Thursday 8:00 AM - 6:00 PM, Friday 8:00 AM - 5:00 PM EST

ASE-certified technical assistance

  • Repair technicians can call our experienced technical advisors regarding installation questions for our products.
  • Hours: Monday - Thursday 8:00 AM - 6:00 PM, Friday 8:00 AM - 5:00 PM EST

Online stock checking and special ordering

  • When a store doesn't have a part in stock, they can order online via MyCARDONE, and we will ship it from our inventory to ensure the end-user has the part needed.

Overnight delivery options

  • Various delivery options, including next day shipping, ensures that Special Orders are sent within the timeframe needed.

Accurate catalog data services

  • We provide detailed electronic catalog data to our warehouse and retail distributors to ensure they provide the right parts for the end user.